city of Alton, Illinois
101 E 3rd Street Alton, IL 62002
(618) 463-3500

ONLINE PAYMENTS DUE TO COVID-19

posted Mar 20 2020 2:01 PM

EFFECTIVE IMMEDIATELY

To ensure the safety of our citizens and staff, the City Treasurer’s office will not be accepting over-the-counter payments at this time.

I would like to encourage citizens to make payments via the online payment portal. Convenience Fees that are usually associated with online payments will be absorbed by the City during this time and all late fees incurred during this time will be waived.

***How to make online payments***

1. Visit www.cityofaltonil.com

2. From the menu on the left-hand side of screen, select PAY MY BILL

3. From the SERVICE tab on the left, under ONLINE PAYMENTS, select UTILITY BILLING PAYMENTS

4. Enter your account number (9090…) which is listed on your bill and SEARCH

For over-the-phone payments, please call 1-844-462-1016

*You will need your account number for over-the-phone payments.

All payments made via cityofaltonil.com will post to your account the same day.

***CASH PAYMENTS***

Please place your payment and invoice or bill in an envelope and place in drop box. If you do not have exact cash, your change will be credited to your account.**

For those customers who are unable to make online payments, please utilize the drop box located on the front of the building.

If you need any assistance or to contact my office, please call (618) 463-3540 or email me at cholland@cityofaltonil.com

Cameo C. Holland
Alton City Treasurer

 

Alton Police Department

Alton Police Department Seal

1700 E. Broadway
Alton, IL 62002
618.463.3505

Alton City Hall

City of Alton Illinois - 1837

101 E. Third St
Alton, IL 62002
618.463.3500

Alton Fire Department

Alton Fire Department

333 E 20th
Alton, IL 62002
618.463.3565

For an Emergency Call 911