city of Alton, Illinois
101 E 3rd Street Alton, IL 62002
(618) 463-3500


posted Mar 20 2020 2:01 PM

The CDC is now recommending social distancing, of no more than 10 people, as a paramount measure in the effort to combat the spread of the Coronavirus (COVID-19). 

As a result, the City of Alton has decided to close City Hall to the public. 

While key offices remain functioning, some limitations have been mandated to limit the general public’s interaction with those in City Hall and each other. 

The Mayor’s Office can be contacted by calling 618-463-3500 Extension 3 or at

The City Treasurer’s Office will not be accepting over-the-counter payments, and has posted notice on how to make payments during this time. Also, no late fees on trash billing will be imposed for this time period. If you have any questions, please contact the Treasurer’s Office at 618-463-3540 or visit our website at  

For information on the Clerk’s Office or for birth and death certificates, please visit or call the office at 618-463-3522.  

The Comptroller’s Office will be available to answer trash billing and accounts payable questions by dialing 618-463-3550 or by emailing

We appreciate your understanding during this time.


Mayor Brant Walker


To ensure the safety of our citizens and staff, the City Treasurer’s office will not be accepting over-the-counter payments at this time.

I would like to encourage citizens to make payments via the online payment portal. Convenience Fees that are usually associated with online payments will be absorbed by the City during this time and all late fees incurred during this time will be waived.

***How to make online payments***

1. Visit

2. From the menu on the left-hand side of screen, select PAY MY BILL

3. From the SERVICE tab on the left, under ONLINE PAYMENTS, select UTILITY BILLING PAYMENTS

4. Enter your account number (9090…) which is listed on your bill and SEARCH

For over-the-phone payments, please call 1-844-462-1016

*You will need your account number for over-the-phone payments.

All payments made via will post to your account the same day.


Please place your payment and invoice or bill in an envelope and place in drop box. If you do not have exact cash, your change will be credited to your account.**

For those customers who are unable to make online payments, please utilize the drop box located on the front of the building.

If you need any assistance or to contact my office, please call (618) 463-3540 or email me at

Cameo C. Holland
Alton City Treasurer

COVID-19 Resources


Alton Police Department

Alton Police Department Seal

1700 E. Broadway
Alton, IL 62002

Alton City Hall

City of Alton Illinois - 1837

101 E. Third St
Alton, IL 62002

Alton Fire Department

Alton Fire Department

333 E 20th
Alton, IL 62002

For an Emergency Call 911