The CDC is now recommending social distancing, of no more than 10 people, as a paramount measure in the effort to combat the spread of the Coronavirus (COVID-19).
As a result, the City of Alton has decided to close City Hall to the public.
While key offices remain functioning, some limitations have been mandated to limit the general public’s interaction with those in City Hall and each other.
The Mayor’s Office can be contacted by calling 618-463-3500 Extension 3 or at email@example.com.
The City Treasurer’s Office will not be accepting over-the-counter payments, and has posted notice on how to make payments during this time. Also, no late fees on trash billing will be imposed for this time period. If you have any questions, please contact the Treasurer’s Office at 618-463-3540 or visit our website at www.cityofaltonil.com.
For information on the Clerk’s Office or for birth and death certificates, please visit www.cityofaltonil.com or call the office at 618-463-3522.
The Comptroller’s Office will be available to answer trash billing and accounts payable questions by dialing 618-463-3550 or by emailing firstname.lastname@example.org.
We appreciate your understanding during this time.
Mayor Brant Walker
To ensure the safety of our citizens and staff, the City Treasurer’s office will not be accepting over-the-counter payments at this time.
I would like to encourage citizens to make payments via the online payment portal. Convenience Fees that are usually associated with online payments will be absorbed by the City during this time and all late fees incurred during this time will be waived.
***How to make online payments***
1. Visit www.cityofaltonil.com
2. From the menu on the left-hand side of screen, select PAY MY BILL
3. From the SERVICE tab on the left, under ONLINE PAYMENTS, select UTILITY BILLING PAYMENTS
4. Enter your account number (9090…) which is listed on your bill and SEARCH
For over-the-phone payments, please call 1-844-462-1016
*You will need your account number for over-the-phone payments.
All payments made via cityofaltonil.com will post to your account the same day.
Please place your payment and invoice or bill in an envelope and place in drop box. If you do not have exact cash, your change will be credited to your account.**
For those customers who are unable to make online payments, please utilize the drop box located on the front of the building.
If you need any assistance or to contact my office, please call (618) 463-3540 or email me at email@example.com
Cameo C. Holland
Alton City Treasurer